FORMATION OF PROFESSIONAL COMPETENCE OF A SOCIAL WORKER IN THE PROVISION OF SOCIAL SERVICES IN THE HEALTH SYSTEM OF THE REPUBLIC OF KAZAKHSTAN
The author's article is devoted to research of formation of professional competences of a social worker in the provision of social services in the health system of the Republic of Kazakhstan. For the beginning of the study the author gave a definition of social work as a complex process that requires a strong knowledge in the field of health, the effectiveness of which will depend on the social worker himself, his abilities, experience, personal characteristics and qualities.
Purpose and objectives are designated, methods of sociological research are defined in this artcile. The author analyzed the domestic and foreign literature on the problem of formation of professional competences of a social worker in the health system. A questionnaire with subsequent computer processing was worked out for social workers of medical institutions of Astana in order to conduct a sociological study. Representative information about the researched topic was obtained with the help of the chosen method by the author.
As a result of conducted research, the degree of influence of the motivationson productivity and professional competence of asocial worker's working in the provision of social services in the health system was explored. In the survey, the author identified the main reasons to start work in the health system.They are desire to fulfilthemselves professional and need to earn a living. Such concepts as a tangible and intangible methods of motivation of a social worker in the health system are explored, as well as their impact on the professional competence of a social worker in the health sector. The author assessed influence of motivating factors by using the table of scoping on a scale of 1 to 5. The results of the impact of monetary and non-monetary motives to the effectiveness of work of the social worker are denoted.
The author made an attempt to work out a model of basic and professional competences of a social worker in the provision of social services in the health system of the Republic of Kazakhstan. Four stages of model of evaluation and development of social worker's competences are indicated in detail. The worked out model will help to assess, develop and motivate social workers in the health system. Ultimately, this will help increase the productivity of their labor.
In conclusion, the author gives practical recommendations to improve the professional competence of a social worker, the efficiency and fecundity of its work. It is such recommendations as: the development of tangible and intangible methods of motivation, participation in conferences, seminars, trainings for the prevention of "burnout syndrome", creating a favorable psychological climate in the collective.
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Tursynbekova Zh. D. Formation of professional competence of a social worker in the provision of social services in the health system of the Republic of Kazakhstan. Nauka i Zdravoohranenie [Science & Healthcare]. 2015, 6, pp. 147-158.Related publications:
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